Last updated: 07/15/2025
Your satisfaction is our priority. See our exchange, return, and refund policy below.
Return Deadline:
You have up to 7 calendar days after receiving the product to request a return, in accordance with the Consumer Protection Code.
Conditions:
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The product must be in perfect condition, unused and in original packaging.
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Defective products have up to 30 days for exchange or refund.
How to Request:
Please email suporte@hreytech.com with your order number and reason for return. We'll get back to you with instructions.
Reimbursement:
It will be carried out after the analysis of the returned product, using the same payment method used, with a time limit of up to 7 days .